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June 2003


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EDITORIAL
(from June 03 issue)

Bursting at the seams

Following in the footsteps of the Gordon Wise interview we are pleased to have David Swarbrick’s informative views on dictionary publishing in this month’s issue.
I am also really pleased that we are able to include the views of the top three book fairs in this issue. We hear from Frankfurt, London and BookExpo America on book fairs in general and how they see themselves in relation to each other.
This month also sees the start of our summer feature on career development and training. Over the next four months we will include contributions from all the major training/course providers as well as articles from recruitment professionals, plus a regular column from Suzanne Collier of bookcareers.com on career development. We had considerable trouble fitting in all we wanted to this month and quite a few items have had to be held over until July.
Paul Thorne

PS I must mention the fact that we have dropped the cover story on the June issue of Book People from the website. As a spectacular example of a story breaking after the publication has gone to press this takes some beating. Our story on Bertelsmann's renewed interest in AOL Time Warner Books was entirely overtaken by the announcement that AOL Time Warner are withdrawing the book division from sale due to the failure to achieve a realistic sale price. I'm sure it won't be the last time we're overtaken by events.

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Audited circulation for the year to 31st December 2002. Average circulation of 5,707.

Book People is published by Chappell Thorne
16 Chilham Way, Bromley, Kent BR2 7PR
Telephone: 020 8462 5000 • Fax: 020 8462 9993
ISDN: 020 8462 8076
Email: bookpeople@chappell-thorne.com
Editor: Paul Thorne
Special features: Susan Dixon
Sub Editor: Paula Arkell
Production: Liz Bingold
Advertising Sales: Jenny Kearl

© 2003 by Chappell Thorne. All rights reserved. No part of this publication may be reproduced, stored in any retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
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SECURICOR SELL REMAINING STAKE IN SECURICOR OMEGA EXPRESS
Securicor has agreed terms for the sale of its 50% share in Securicor Omega Holdings Limited to Deutsche Post.

Subject to approval by Securicor's shareholders and the European competition authorities, Deutsche Post will own 100% of Securicor Omega Holdings Ltd.
Following a period of assessment, re-branding plans for this major book carrying business will be announced to customers and employees. In the meantime it will be business as usual, and it will be permitted to use the Securicor brand until the end of 2004.
Deutsche Post's group chairman, Dr Klaus Zumwinkel, recently announced that the group's national and international express parcel business and its global logistics business will be united under the DHL umbrella.

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A WORD OR TWO ABOUT DICTIONARIES
Collins English dictionaries, part of the HarperCollins empire, have been a household name since their initiation some 180 years ago, in 1824. In an interview with David Swarbrick, Collins sales and marketing director, many words were spoken about developments within this lucrative area.


This constant market, with its traditional back-to-school-and-college and even greater Christmas gift sales emphasis, has seen many changes since both computers and a bolder acceptance of differing language usage provided the basis for significant enriching forces.
The UK dictionary market incorporates both considerable fragmentation and competition. Aside from Collins, other large publishers include Oxford University Press, Penguin and Chambers Harrap while smaller ones take in Encarta and Cassells. This competition does not, however, stretch to the US where many specialist dictionary publishers such as Merriam-Webster and American Heritage dominate.
It is what David Swarbrick terms a “mature market”, one that is affected by the number of dictionaries available electronically, from hand-held PCs to traditional computer spellcheckers, themselves having largely taken over the previously popular CD market. Indeed, over the last 10 years there has been a so-called explosion in dictionaries that people possess. Whereas five to six English-language dictionaries might previously have been the norm for a family of working parents and one to two schoolchildren, access to at least 10 different types is more representative of today’s users.
Within the office, there is still likely to be a traditional paper dictionary while each computer user also now has his/her spellchecker. At home, the faithful family dictionary is still complemented by a range of differing dictionaries for each child, according to age, that are used at school, and there is likely to be yet another spellchecker available. At school itself, a class dictionary plus the pupil’s spellchecker are regular classmates.
The specialist art of lexicography, basing its analysis and compilation on the use of different types of English collected by means of what is known as a corpus, has mirrored the many sociological changes of today. In David Swarbrick’s words, “a lexicographer today trying to dictate right or wrong would be left preaching in a desert; English is bigger than any one person, company or country and a good dictionary needs to monitor, inform and reflect subtle and shifting perceptions of acceptance.”
This has itself expanded the skills of the lexicographer, whose well-established qualities of understanding English language, grammar and usage now indicates what is perceived to be correct, simultaneously bearing in mind the fluidity of language and its consequent rapid changes. In this way the onus of choice is placed on the user. So the once black-and-white image of word definition and usage has been replaced by a myriad of colours, all of which blend equally well.
Dictionaries represent approximately 20% of the division’s turnover with English dictionaries incorporating around 40% of sales. The corpus used for these, known as the “Bank of English”, is a specialist database set up some 12 years ago with Birmingham University that to date incorporates over 700 million words.
Researchers update on a daily basis, scanning words from a broad variety of sources including national newspapers within English-language countries plus, among others, books, specialist and general consumer magazines and all manner of spoken elements - including, of course, radio, television and other related media.
Words that do not register are automatically “thrown up”, thereby paving the way for additional words that in itself allows the lexicographer a critical examination of over 100 instances of a particular word in preparation of definition writing. Inevitably, this allows a precise, colloquial or/and vernacular understanding of the meaning of a word.
Inevitably, a few words have to be deleted with each new edition; these are generally ephemeral words that have come in for a short time and on the evidence of the Bank of English are no longer being used. In their place might be further current words that might later prove to be equally ephemeral. This is not to say that archaic words are omitted; indeed, their value is crucial for the many Scrabble and crossword addicts who avidly consult dictionaries for constructive answers. In this way the extents remain as constant as the market itself. And the paper on which larger dictionaries are traditionally published, known as Bible paper in view of its obvious thinness, is another constant.
On visual presentation, dictionary publishers vary as to the order of definitions. At Collins, everyday usage takes precedence so that modern meanings are given before traditional ones. Consequently, in order to keep up-to-date, most dictionaries are generally reprinted and revised in a small way on a six-monthly basis or sometimes more frequently. Large revisions occur on a two- to three-year basis. Print runs throughout are kept down to avoid unnecessary warehouse storage.
The complex nature of dictionaries necessitates large editorial teams. For instance, the flagship Collins’ English Dictionary involves a core six-person team accompanied by a large range of international advisers, themselves having yet further advisers. Added to this are the “Bank of English” research groups. In total, between 60—70 people might be involved on the editorial side. This will include an ongoing principal editor who is likely to see through many editions in view of the specialist fundamentals of lexicography. On timing, a totally updated revision might take up to one year’s production time.
Dictionaries do not lend themselves to spin-offs as each one is aimed at a totally different market and consequently requires differing levels of definitions. For instance, Collins’ equally well-established pocket Gem series has its own specialist teams and advisers, all of whom are heavily involved in the major annual revision. In common with the English Dictionary, however, the Bank of English represents the foundation of the Gem’s definitions.
With so many revisions, fragmentation and competition, just what is important for the potential UK adult dictionary purchaser entering a bookshop? Interestingly, unlike other types of books, both simplicity and consistency of design in respect of both jacket and layout is the name of the game, emphasising brand and title and back jacket copy. Updating typefaces and concentrating on the exact jacket colours, thereby giving a contemporary feel, are the principal elements when bringing out a major new edition as is the emphasis on the fact that it is, indeed, a new edition.
Conversely, dictionaries produced for the US require a quite opposite approach, namely a busier jacket with more sales patter on the front, a UK dictionary jacket appearing “vulgar” to our US cousins. Consequently, an international approach to jacketing is not feasible.
Yet for the younger market, a reverse approach is taken. For instance, Collins’Gem dictionaries attract their purchasers and readers by way of an accordingly fashionable vinyl cover. This crucial marketing approach is another reflection of the sociological changes that have occurred during the last 40 years or so. Whereas a black or navy, rather innocuous bland cover was the norm for many years, today’s youth culture is far more demanding and image-conscious.
And how does David Swarbrick see the future of the dictionary market? Perhaps not surprisingly, as a major increase in online existences “likely also to involve a richer, more creative, expression involving the whole brand”. Added to this, will, he says, be an ever greater importance attached to dictionaries recognising different forms of English. This will not merely involve standard and regular wordage but will also incorporate world and regional English, scientific English and yet further currently unknown words and trends.
So crossword and Scrabble players need have no fear; those double- and triple-scoring words and letters will continue to be just as feasible, as will the constant yet fashionable words of today that will represent the archaic words of tomorrow.
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INTERNATIONAL BOOKTRADE FAIRS

Why we must be there

Trade fairs are a fact of life in most areas of business and when used properly in publishing they represent a great opportunity.
In this feature, we hear the views of three of publishing’s major international events and I was particularly impressed that even though they are all well established, there was no sign of complacency, but a positive commitment to improve the experience for both exhibitors and visitors.
The other aspect that struck me was the apparent lack of rivalry, and recognition that the various fairs all make their contribution to international publishing in different ways. As Holger Ehling of Frankfurter Buchmesse put it. “We are, after all, catering for the same market.”

An international business
Holger Ehling is vice-president Corporate Communications and International Department, Frankfurter Buchmesse. Paul Thorne asked Holger why Frankfurt is so successful and how he sees its future.
"The quantity of publishers present is a major quality of the fair. There is just no other place in the world where you can meet so many publishers at the same time.
“Frankfurt is the major international rights and licensing event. Distribution is less relevant than it was, referring of course to the international part, rather than the domestic German aspects of the fair. Ten years ago, exporting and distribution were also far more significant in the international market.
“Regarding the other major fairs (and I also include Bologna), we have an excellent relationship with them. I do not feel there is any rivalry between us and when they do well it only strengthens the industry. BookExpo America still has a significant emphasis towards domestic booksellers, though London is less of a distribution event than a strong rights fair.
“We have been keen to develop links and co-operation between the fairs. The Global Rights Forum, launched at BookExpo, is a common brand that will become an element of all three fairs. I see scope for more of this, especially in educational programmes. We are, after all, catering for the same market.
“I do not see the developments in electronic rights trading as being any threat to the book fairs. In fact, with the development of forums like RightsCentre and Subrights, their impact has increased our business. We have also introduced a rights database on our website; it is the most comprehensive in the world, with some 20,000 titles. This is a great enhancement to our service, an online bookfair that is held 365 days a year. Publishers can use the online system to prepare for and set up appointments, arriving in Frankfurt with a complete itinerary in place.
“Even an event as successful as Frankfurt cannot afford to become complacent. We have to keep on our toes, adapting to the changing times and also driving change within the industry. In spite of the maturity of Frankfurt we are always looking for areas where we see scope for growth. Current projects include further developments in publishing solutions and professional information - both areas where we feel we can do more.
“Other new initiatives develop the general trend towards marketing books. This year we have eight new event forums dedicated to subjects such as children's literature, education and content management. Another major outlet we are building on this year will be film and TV. We have always had the rights people; now we have the production people, broadening the involvement of anyone with an interest in developing content."

The view from London
Alistair Burtenshaw, show director, shares his views on the London Book Fair and the benefits of attending the international fairs.

Whether your objective is rights trading or bookselling, this industry is driven by face-to-face contact - it is a people industry, and electronic systems enhance what we do. They work well by building on the trust and friendships that come from the personal contacts made at book fairs.
Even though it is a mature event, the LBF is changing and growing at an incredible pace. When I am asked if I see LBF as a rights or bookselling event I say that the evidence on recent growth shows it to be both. This year's fair saw a 20% increase in international visitors, reflecting the growing level of rights business, but bookseller numbers rose by 17%.
These increases show that you can be both things when you have a big fair. The strength of a fair should be in offering all visitors whatever is appropriate. The diversity of exhibits and events cater for buying books, finding suppliers and rights business. Each element is strong, but I still see more scope for growth on the supplier side, like publishing solutions. More people are looking for suppliers and service providers at the fair. Retail solutions is another fast-growing area for us.
The international growth in London has been amazing. Next year's fair will be my fourth and the growing international impact must be the most striking change I have noticed. All the international collectives are expanding, and this year saw massive new Belgian and Greek collectives. For 2004 we will be seeing a new collective presence from Italy.
We work hard to keep the fair fresh and relevant and I think it is appropriate to be responsive to the views of exhibitors and visitors. An excellent example of this was this year's introduction of three new zones: for Art, Architecture and Design; Travel Publishing and Maps; and Christian Publishing. People like seeing publishers next to each other, even if they are competitors, and our exhibitors know it makes sense to spotlight their areas. There is still scope for more dedicated zones in the future - Mind, Body and Spirit is one that comes to mind.
Our relationship with Frankfurt is excellent. The timings of both fairs work well and people tell me they really need to go to both events. They are often able to conclude business at one show, which was started at the other.
For next year, we are continuing to develop in all areas of the fair so we improve the choice for our visitors, plans include more seminars and events for the show. We are adding an extra hall at Olympia next year and apart from providing the extra theatres/seminar rooms we need, it will also help to satisfy the increasing demand for stand space.

A chain reaction?
Greg Topalian, vice-president/show manager, BookExpo America, says the fairs all work well in their different ways.

The three major book fairs service the world markets in different ways. Ten or 15 years ago Frankfurt could rightly claim to be the only world rights fair. London and BookExpo America were more like the Canadian or Tokyo fairs are today, predominantly serving their specific markets.
This change has accelerated in the last 10 years and London, like Frankfurt, is now very much a Rights event. BookExpo America is still a strong bookseller show with all the main chain stores participating. We have seen tremendous growth in librarian attendance and special market sales, which include grocery or hardware stores, and other non-traditional book outlets are all expanding. BookExpo America needs to reflect our marketplace.
At the same time, I see the steady growth in international rights business as a major benefit. Giving BEA the best of both worlds where the rights people get together and publishers also have significant bookseller exposure.
Another aspect of BEA, which is probably a US thing, is the celebrity/glitzy nature of the show. Books garner considerable attention in the US media, and the show is covered by major magazines and TV shows. There were 650 authors and over 1,000 press at BEA 2003 in LA. This affects the way publishers approach the show - they feel they must do something special.
As BEA is the only major show that changes venue, it's both a pain and exciting. There are always different things to do and when we move into the backyard of certain publishers and booksellers they tend to make more of a splash. It can be stimulating, and it keeps the audience fresh, as about 30% of the visitors tend to come from the region we hold the show. Next year we will be at Chicago and in 2005 we're going to Washington DC. It means we have to build brand new campaign every year, but it keeps things fresh.
Changing venue also impacts on the size of the show. The concentration of publishers in New York will invariably make that our largest event, so the subsequent year could understandably see a drop in size. Even so, we are a mature show - 102 years’ old - and we always benefit from the participation of the major players.
Foreign publisher exhibitors, mainly from the UK, are increasing steadily in numbers, as is overseas attendance - now over 10%. This reflects the expansion of the rights business from virtually nothing 10 years ago.
The book industry is people-orientated, and compared with trade shows in general, the motivation for attending is community-driven. In some industries, trade shows are commerce-driven and the event is measured largely by the order book against the cost of exhibiting. Other industries are content-driven, like medical information or education, keeping up with changes in the market is the prime objective.
I believe that publishing is especially community-driven and shows will still do well even when business is slow. You go because everyone you know goes; we need to be around each other, meet face-to-face, catch up with friends and to see what's new.

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SOCIETY OF INDEXERS WORKSHOPS
The next workshop is The Process of Indexing, for beginners or those thinking of taking up an indexing career. To be held in Glasgow on June 27th 2003, from 10:00am to 4:00pm, with Sue Lightfoot.
Other workshops:
Peer Review Session, June 29th 2003, Glasgow.
Business Aspects of Indexing, September 18th 2003, Leeds. Suitable for all freelancers working from home.
The Process of Indexing, November 11th 2003, Bristol.
Workshops for publishers
The Society offers in-house workshops for editors and publishers to cover topics such as commissioning indexes and the basics of indexing. Workshop content can be tailored to the client’s requirements.
For further information and bookings, contact:: Jane Henley, Society of Indexers workshops manager, Tel: 01908 663532; e-mail: jane.henley@britishlibrary.net.

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BTBS WALKIES
Are you thinking “Walkies”?
It is time to think about “Walkies” with BTBS; Tuesday 8th July 2003. Put the date in your diary and contact us now for details. Tel: 01923 299731. Fax: 01923 270732. email: btbs
@booktradecharity.demon.co.uk
website: www.booktradecharity.demon.co.uk

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ALPSP COURSE
Design for Marketing - an Introduction 19 June 2003
Design is a crucial element in any marketing project. Whether you are doing the design yourself or using a designer, you need to understand the principles involved. Topics to be covered include: what works and what doesn't, design for impact and design for readability, working with colour, when to brief a designer, how to brief a designer, project management, working with your printer and branding. This course is aimed at marketing professionals who have little design experience or training.
Further details can be found at : www.alpsp.org/tDM190603.htm http://www.alpsp.org/tDM190603.htm

ALPSP training courses are tailored to meet the requirements of both the academic and the professional publishing market. All courses are held at the Kings Fund, 11-13 Cavendish Square, London.

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BOOK AND PEOPLE NEWS
Susan Sandon acquires first novel by Maria Beaumont
Susan Sandon, publisher of Arrow and deputy managing director for CHA, has signed debut novelist Maria Beaumont from Lavinia Trevor. Marsha Mellow and Me will be published in March 2004 as an Arrow lead title.
The novel tells the story of Amy, who holds down a pretty dull job at a freebie magazine and whiles away her day fantasising about her boss. Amy could be any girl in any town, but she’s not nearly as ordinary as she seems: she has a big secret…
Susan Sandon commented: “Marsha Mellow and Me is quite simply the funniest, inspired and utterly commercial novel I have read in ages. Amy is a brilliant creation who tumbles from disaster to disaster – it’s impossible not to identify with her trials and tribulations, from her relationships with men to fibbing to her mother about everything from smoking to the sexual preferences of her best friend.”

Memoir of an extraordinary childhood - Century and Arrow
Kate Elton, associate publishing director of Century, and Susan Sandon, publisher of Arrow, have just acquired the first full memoir by a survivor of Munchausen by Proxy. Sickened, by Julie Gregory, is fierce, lyrical, shocking, deeply moving and – ultimately – a powerful story of survival.
From early childhood, Julie Gregory was continually X-rayed, medicated, and operated on in the vain pursuit of an illness that was created in her mother's mind. Munchausen by Proxy is the world's most hidden and dangerous form of child abuse, but Julie Gregory not only survived, she escaped the powerful orbit of her mother's madness and rebuilt her identity as a vibrant, healthy young woman.
Sickened is a remarkable memoir. The book was acquired in a fast six-figure pre-empt from Sharon Swados at Bantam. Bantam will be publishing in the US in October 2003, and Sickened will be a lead title for Century in January 2004 and then Arrow in 2005.


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RPM - 30 YEARS OLD
30 years and still going strong
RPM Print & Design is currently celebrating 30 years in business in Chichester. Founded by Geoff Harry, who still maintains an active role in the company, RPM has maintained a strong capital investment programme in both traditional and electronic printing methods alongside offset litho and state-of-the-art digital printing.
The company has also improved the links and expanded the work it carries out in the publishing and self-publishing sector, offering a comprehensive book printing service. RPM is recognised as more than just a printer, but as a service provider where projects can be handled from start to finish, including design concepts through to delivery.
The company employs a staff of 45, and has increased annual turnover for the past five years - no mean feat in these challenging economic times. RPM has introduced open days for the publishing and self-publishing sector at unusual venues like the Planetarium at Chichester, aptly entitled “The future of publishing is in the stars”.
Visit RPM’s website at www.rpm-repro.co.uk

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OLYMPIA
March 14-16
2004

Click logo for facts and figures on 2003 & 2002



BOOK PEOPLE's latest Audit Bureau of Circulations certificate
confirmed an average circulation per issue for the year to 31st December 2002 of 5707! - UP 6%